The ACM did a talk on those insights 20 years later: https://www.youtube.com/watch?v=RdoaFc5-1Rk
The associated NICTA SSRG paper: https://ts.data61.csiro.au/publications/nictaabstracts/Elphi...
A more recent NICTA SSRG paper: https://ts.data61.csiro.au/publications/nictaabstracts/Heise...