I share similar situasion with you, only they did respond after few weeks with we're too busy to verify your request, please submit again later. Nice facebook.

Have a similar problem but with my Facebook ad account. Didn't use it for sometime and when I went back to have a look at it, Facebook had disabled it and disabled my associated domain. I reached out to them to enable my account and they quoted the 180 day limit for appealing and said it would be better if I don't appeal further. The associated domain was disabled for not following community standards. Again I reached out to FB via the sharing debugger contact form and have received no response. The only thing I can see online is people crying about similar apathy and reaching out to a certain Karlin John who apparently is solving these issues. (I haven't reached out to this person, so could be a scam.)

What I have learnt is in a world run by monopolies/oligopolies there is little room for mistakes and even if you don't commit a mistake your livelihood can be at the mercy of corporations.

It’s specifically low cost infinite scaling SaaS where the product is sold for so little or nothing that any amount of customer service wipes out the entire business plan.

They can afford customer service in this case, since stuff is being sold for $20-$30 a pop with $300 devices.

It is quite possible and a frequent point of speculation that the oculus hardware is sold at a loss. If they’re near the standard, they’ll take something like a 30% cut of app revenues. That $5-10 per title pays for everything, including some of the hardware and development and marketing, etc.

How much do you think a single support case costs? It could easily be the lifetime profit of a single average user.

Quite sad that a lot of hard work basically went down the drain because of no apparent fault.

And if you try to create a new account, that would also be against FB rules in and of itself.

Quest 2 won't work without FB. Atleast not until the jailbreak is released.