Take note: This sort of abusive comment is not persuasive. If somebody spoke that way to me, I would not listen to their suggestions, if only out of sheer spite.
This is how people actually talk. Maybe not in the gentrified ivory towers of large tech companies, but out here on the ground floor....
This "we think supporting option X is too much work" is just corporate cost-cutting translated into developer-speak that is persuasive to those with no concept of history or user-centricity
People want options and they want diversity. How much maintenance is a JPEG XL decoder in the grand scheme of Chrome's codebase? Especially when it seems to be largely finished?
Although maybe I should have put "lazy-ass product managers" instead.
You're ignoring what the commenter is addressing: a corporation, and a particularly insidious one at that.
It's easy to feel powerless and frustrated in a world where corporations (in this case a blatant monopoly) make decisions that affect people's lives.
Without a second thought, because they arbitrarily deem it harmful to their profits or wasting their human resources. Good will... serving the public interest? Only if it's profitable or works towards the corporation's collective interests.
And it's not democratic: I can't propose or participate in a vote to overturn something that a corporation does or decides that affects my life. A Google employee couldn't even do that: Google is under no obligation to follow what their employees decide.
I can adapt, change my habits, even boycott Google; but ultimately my power as a citizen is limited because I lack the most important elements to affect change in this world: very big piles of money and influence.
It seems that Google's developers are merely cogs in the machine (see: the Stadia fiasco). So I'm sure the commenter was mainly directing their frustration to Google.
If Google's employees had a voice, surely Google would have a support department that handles Google's various services? How would you feel if countless people are despairing because the service you developed/worked on isn't serving them properly?
Locked out of your Gmail and recovery methods don't work? Google flagged your domain for so-called abuse? Take to Twitter if you're a celebrity or well-connected and beg for support, or if not: get fucked.
Google is not a good company, and desperately needs regulated.
This manner of speaking is common because not everybody is born with a silver spoon, or is able or willing to take on an enormous amount of debt to obtain a degree that may or may not pan out into a career that uplifts them out of poverty.
Google has a gigantic pile of money. They can afford to keep JPEG XL support.