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> As a loyal customer of apple for almost 11 years (iMac G4) my loyalty has been shaken.

I really hate bloggers that do shit like this. Apple isn't an airline so bringing up your Apple mileage isn't helping. Really, 11 years and this one problem shakes your loyalty? Not their DRM, custom screws, custom cables, EOLing still powerful Macbooks, making free services paid (iTools), or the $1000 price bump when they introduced the G5 towers.

I've been an Apple user for years (20+) and I have no loyalty to them whatsoever. Their products work for me and as long as they continue to work I'll continue to buy them. Also, a real Apple user would know to never buy a new version of their products. v1 is usually full of design and technical flaws. And each genius is different, keep asking or try another store until you get the satisfaction you demand. Apple Geniuses are given a surprising amount of latitude (more than most tech retail) so if you can convince just one it's a problem than for Apple it's a problem.



The goal is to show you don't already have a problem with the company in question. So, the issue must be really annoying.


The issue is annoying to him because he should have known better. Apple always does A/B testing on their v1 products. Early MB Airs came with SSDs from 2 different suppliers, iPhone 3G came with glass from Corning and a few other suppliers. He has the write to complain and I hope he gets a solution, but the writing is just so damn...smug.


True, and if the blogger doesn't have that disclaimer, he will be dismissed as an Apple hater making a big fuss about nothing. The funny thing is that even with that disclaimer, some are still accusing him of nitpicking on Apple for page hits.




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