The suggestion of avoiding gen 1 products isn't to blame the customer, but warn them of trouble before purchasing. Whether you get a timely recall/replacement or the problem is ignored still means you have to go of your way to discover, troubleshoot, and resolve the problem. It's nice in many cases they've gone out of their way to fix the issue, but I would rather not have it in the first place. So I generally avoid gen 1 Apple products.