All companies have hype; entire departments devoted to marketing. And of course there are people who don't want to see flaws in items they purchase; this isn't limited to Apple, as much as its critics want to espouse the idea of a Reality Distortion field. Its a known psychological phenomena that people are less critical of things they have a financial investment in.

But it gets tiresome when HN has an article that shows one users poor experience, and then the boo-birds fly down with their cries of evil Apple. I'm sorry the gent had a poor experience, and Apple should fix/replace the screen or MBP itself.