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How would you like them to handle it? Fraud and abuse is a big problem, and government ID is a standard way to sort out who is who.


Telling me why I was suspected of fraud and abuse would be a good start.

Another edit: I got a helpful reply.

There has been a response to your ticket:

Greetings,

Unfortunately, we are unable to provide further information with regard to our backend abuse filters.

If we may be of any further assistance, please do let us know.

Regards, * Mitchell | Support Team


You really can't think of any possible reason why they wouldn't want to tell you what triggered their fraud checks?

Because it's pretty obvious to me that people would create throwaway accounts to probe for all the fraud checks, then start creating abusive accounts.


Well. I have paid for around a year. I would like to know what happened so I can avoid the same in the future. Like I said there was no communication and I worry that my sites will be shut down for no reason.


A government ID is useless without a way to verify its authenticity. It's pretty easy to photoshop a fake one.


Most fraudsters wont make the effort. Those that do are usually hilariously obvious.

A lot of people just use webhosting companies as a testing ground before magging a real card and going on a spending spree.




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